Career Opportunities

20th March 2018

Builder Liaison / Customer Service

Due to continued growth, we require an experienced and knowledgeable person to fill the above position.

Previous Plumbing knowledge and Building Industry experience is required.

Builder Liaison Role

  • Liaise with
    • Builders and Trades to arrange deliveries and collections
    • Builders regarding delays/problems with deliveries
    • Suppliers to verify delivery dates of products into our warehouse
    • Warehouse staff to organise timely deliveries
    • Sales consultants as required
    • Entering Builder Quotations and order entry
    • Arrange after sales service e.g. warranty claims
    • Problem solving and complaint resolution

 Attributes and Qualities needed

  • Computer Skills
  • Ability to work in a team environment
  • Excellent customer service and communication skills
  • Excellent phone manner
  • Well organised
  • Positive attitude

Routleys offer excellent working conditions within our modern premises together with a very competitive salary.

Please submit your application and details to